FAQs
GlobalWave Frequently Asked Questions
How many GlobalWave units are currently installed and being used?
Over 43,000 GlobalWave units have been deployed for commercial use worldwide.
Some of North America's largest trucking companies, railroads and oil and gas
companies rely on GlobalWave’s satellite communication network.
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I run a small fleet, how will I afford to pay the up front cost?
Our strategy is to strive for the most effective technology products at the
best industry rates. Attractive lease options are available that make your up front
costs manageable.
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What is involved in the installation process?
Installing a GlobalWave GPS Receiver/Transceiver unit is extremely easy.
It does not require drilling holes or taking apart the dashboard. The units have no
moving parts, which means no worry about repairs & maintenance. Most customers are
able to install units themselves in an hour.
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How large are the messages I can send?
Dispatch is able to send out free text messages up to 250 characters each.
Drivers are able to send back free text messages up to 150 characters each. In
addition, our dispatch forms allow as many as 300 characters for sending shipment
details.
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Will my driver ever be out of coverage?
No. GlobalWave provides you with full North American coverage.
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What if something happens to one of my GlobalWave units?
We have technical agents available to assist you with troubleshooting the
unit to determine the cause of the problem. If we determine that the unit has
stopped working due to a manufacturer's defect, we will ship you a new unit
within 48 hours to ensure that your downtime is minimal.
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If you have questions about GlobalWave's GPS tracking solution
contact us or call us toll free at
1-866-378-8725.
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